Customer Support
Need help? Our support team is available 24/7 to assist you with any questions or concerns.
Call Us
Talk to our support team
0800 123 456
Chat with us on WhatsApp
0700 123 456
Send us an email
support@lightspeed.co.ke
Frequently Asked Questions
How do I get started with Light Speed?
Simply choose a plan that suits your needs and our team will handle the installation process.
What speeds can I expect?
Our home internet packages offer speeds up to 20Mbps, while business packages can reach 50Mbps.
Is there a installation fee?
Yes, there's a one-time installation fee of KES 2,000, which includes all necessary equipment.
How do I pay for my subscription?
We accept M-Pesa, bank transfers, and credit card payments for all our services.